North Carolina Heart & Vascular - UNC Health
Cardiology • Cary, NC
Ratings by platform
- Birdeye: 5.0 out of 5 stars (3 reviews)
- TrustReviewers.com: 4.6 out of 5 stars (26 reviews)
What patients say
Patients praise
- Compassionate and professional care from physicians and nursing staff
- Expertise of cardiologists in clear communication and treatment planning
- Clean environment and access to state-of-the-art equipment
Common complaints
- Administrative challenges, specifically scheduling delays and communication issues with front desk staff
- Inconsistencies in staff responsiveness during certain hospital shifts
- Frustration regarding cancelled or rescheduled appointments
In patients' words
"Dr. Guzzo is an excellent cardiologist and Amy Rose is an excellent nurse. They treated me well."
— Birdeye review"Horrible scheduling staff . Show up to my appointment to find they had canceled it . Reschedule another appointment about 4 weeks out and they call me the next day to tell me that they scheduled me when the person I would need is not available..."
— LocalityBiz user review"There are certain shifts that actually help the patients... the shift that has been the worst is the one that is on now... she has been waiting for over 20 minutes when I walked to her room there were 6 nurses just sitting at the nurse station..."
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