Orthopedic Care | Bone, Joint & Muscle Treatment - OSF HealthCare
Orthopedics • Carlinville, IL
Ratings by platform
- Birdeye (OSF Medical Group - Orthopedics): 1.9/5 (12)
- Birdeye (OSF Orthopedics & Podiatry): 2.6/5 (8)
- Yelp (OSF HealthCare overall): 2.7/5 (45)
What patients say
Patients praise
- Attentive and knowledgeable care from specific providers
- Successful surgical outcomes reported by some patients
Common complaints
- Difficulties with billing and financial assistance processes
- Poor communication or lack of responsiveness from staff
- Concerns regarding perceived lack of urgency or clinical care quality
- Staff professionalism and bedside manner issues
In patients' words
"The lack of urgency astounds me. My child broke a bone and was put in a temporary cast. They wouldn’t even see him until a week after he was seen in the ER..."
— Birdeye - OSF Orthopedics & Podiatry review"I saw Kate Jaegle at the OSF Orthopedic Group and would not recommend her to anyone. I was in extreme pain and in need of a hip replacement. She was condescending and disrespectful during my visit."
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