Carlinville Area Hospital Specialty Clinic
General Surgery • Carlinville, IL
Ratings by platform
- Birdeye: 5.0 out of 5 stars (based on 2 reviews) (2)
- Trustburn: 4.1 out of 5 stars (11)
- Illinois Hospital Report Card (HCAHPS): 81% (Highly Satisfied) (N/A (HCAHPS survey data))
- Healthgrades: 82% recommend the hospital (N/A)
- Yelp: 2.0 out of 5 stars (4)
What patients say
Patients praise
- Professional, caring, and knowledgeable doctors mentioned in some reviews
- Convenient access to care reported by some patients
- High performing patient satisfaction scores in formal HCAHPS surveys (e.g., 81% highly satisfied)
- Efficient and effective emergency/surgical experiences reported by some patients
Common complaints
- Perceived unprofessional or disinterested staff behavior
- Reports of poor communication and coordination
- Dissatisfaction with medical care and responsiveness
- Concerns regarding billing practices
In patients' words
"Doctors are Professional, Caring, and knowledgeable. Very convenient"
— Birdeye review"The staff was unprofessional and seemed disinterested in my well-being. The facilities were not up to par, and the overall experience was below average."
— Trustburn review"I saw Dr. Kohli, today was really told go away. Find a Doctor at SIU Springfield, 'I'm only in this office twice a week, I cannot help you.'"
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