Northern Light Walk-in Care - Caribou
Pathology • Caribou, ME
Ratings by platform
- Birdeye (Google reviews): 3.0 out of 5 stars (6 reviews)
What patients say
Patients praise
- Satisfaction with provider care in some instances
- Appreciation for courteous and professional staff behavior during specific visits
Common complaints
- Difficulties with billing phone support, including dropped calls
- Concerns regarding provider responsiveness and medication management
- Frustration with scheduling and appointment reliability
In patients' words
"Have called 3 different numbers to be put on hold about a bill, and the call being dropped after 10 minutes each time."
— Birdeye (Google review)"I've spent the last 2 months trying to get my provider to change my inhaler... not only are the providers unreliable but they are down right lazy... The lack of urgency is genuinely concerning."
— Birdeye (Google review)"Everyone I spoke to was courteous and professional. They helped me with my issue without delay."
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