Northern Light Ear, Nose, and Throat Care
Ear, Nose and Throat • Caribou, ME
Ratings by platform
- Birdeye (Northern Light Primary Care, Caribou): 3 out of 5 stars (6 reviews)
What patients say
Patients praise
- Some patients report courteous and professional interactions
- Satisfaction with previous provider care for some patients
Common complaints
- Difficulty scheduling appointments and managing billing issues
- Perceived lack of urgency or responsiveness from staff/providers
- Concerns regarding administrative follow-through and documentation errors
- Communication challenges, including difficulty understanding staff and answering call systems
In patients' words
"Have called 3 different numbers to be put on hold about a bill, and the call being dropped after 10 minutes each time."
— Birdeye (Northern Light Primary Care, Caribou)"This place makes it clear it only cares about money refused to even schedule a mri appointment... after getting to appointment they did not have record of my payment my paperwork was all wrong they don't document anything."
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