Specialties: Cancer Care – Cary Medical Center: Caribou, ME
Cancer Care • Caribou, ME
Ratings by platform
- US News, Healthgrades, MedicalRecords.com, Yelp, Vivian Health, and Leapfrog Group: Varied ratings across platforms: 69%-87% recommend rate, 4.3/5 on MedicalRecords.com, 4.0/5 on Vivian Health, and 5/5 on Yelp (limited reviews). Leapfrog Group assigned a D safety grade in fall 2024. (22 reviews (MedicalRecords.com), 7 reviews (Vivian Health), 2 reviews (Yelp))
What patients say
Patients praise
- Many patients report positive experiences with staff, highlighting friendliness, professionalism, and empathy
- Approximately 69%-87% of patients indicate they would recommend the hospital
- Recognition for Outstanding Patient Experience in some ratings
- Appreciation for specific departments such as the ICU, lab services, and surgical care
Common complaints
- Concerns regarding patient safety, specifically related to patient falls, injuries, bed sores, and infection control (Leapfrog Group grade D as of late 2024)
- Mixed reports on physician compassion and attentiveness
- Occasional complaints regarding pain management and follow-up care
In patients' words
"The staff in one day surgery is absolutely amazing. I was very thankful for my team of nurses, doctors and right down to the secretary that checked me in."
— Cary Medical Center Patient Testimonial"When I found out my mother had a brain tumor and was dying... [the doctor] has absolutely no compassion."
— Healthgrades Patient ReviewMore clinics in Caribou
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