Cape Family Medical Clinic: Home
Rural Health Clinic • Cape Girardeau, MO
Ratings by platform
- Birdeye: 4.7 out of 5 stars (302 reviews)
- SoTellUs: 4.8 out of 5 stars (1,022 reviews (as of 2025))
What patients say
Patients praise
- knowledgeable and compassionate care providers
- friendly, helpful, and courteous staff
- patient-centered approach where patients feel heard and respected
- ease of scheduling appointments and quick availability for urgent needs
- family-friendly environment
Common complaints
- concerns about staff changes/turnover
- difficulties with timely medication refills
- delays in obtaining diagnostic procedures/tests like MRIs
- complaints regarding specimen handling procedures
- reports of poor communication and difficulty reaching staff by phone
In patients' words
"I can’t say enough good things about the care Megan provides... She is incredibly knowledgeable, compassionate, and truly takes the time to listen to her patients."
— LocalityBiz"I love it here. I get treated like a person and not a number. They ACTUALLY care. which is rare to find the healthcare field these days."
— Birdeye"Takes forever to get doctor's to sign off on medication... Also most times they have you do a specimen sample they initial the lid and leave it in the bathroom... I won't be leaving my samples in the bathroom anymore."
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