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Primary Care in Cape Girardeau and Jackson

Primary CareCape Girardeau, MO

★★★★★4.7/5319 reviews across 4 platforms

Ratings by platform

  • Birdeye (Cape Family Medical Clinic): 4.7/5 (302)
  • Birdeye (Jackson Primary Care): 3.6/5 (7)
  • Healthgrades (Teresa Brandon, NP): 5.0/5 (10)
  • Vitals (Dr. Robert D. Bieser): 4.5/5 (Varies)

What patients say

Patients praise

  • Compassionate, caring, and attentive bedside manner from physicians and staff
  • Effective listening and thorough communication during appointments
  • Efficiency and quick turnaround for visits
  • High confidence in clinical diagnosis and long-term care management

Common complaints

  • Long wait times for appointments
  • Rude or unprofessional front desk/office staff behavior
  • Concerns regarding physician bedside manner, communication style, or perceived arrogance
  • Frustration with administrative or billing-related issues

In patients' words

"I get treated like a person and not a number. They ACTUALLY care. which is rare to find the healthcare field these days."

Birdeye (Cape Family Medical Clinic) Patient Review

"Some have complained about staff and waiting times... He engages in little return conversation... he does seem very impersonal rather than warm and caring."

Vitals (Dr. John C. Bauer) Patient Review

"I am convinced his diagnosis saved my life... He takes the time to explain my condition and how I should treat it."

Vitals (Dr. Robert D. Bieser) Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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