Surgical Services - Saint Francis Healthcare System
Ambulatory Surgical Center • Cape Girardeau, MO
Ratings by platform
- Birdeye/Google: 3.0 stars (12 reviews)
- Vivian Health: 3.4 stars (20 reviews)
- SeniorHealthDatabase (CMS Overall): 3/5 stars (N/A)
What patients say
Patients praise
- empathetic and respectful medical staff
- high patient satisfaction and recommendation rates in some measures
- supportive and helpful nursing care
- clear explanations of medical procedures
Common complaints
- reports of long wait times
- concerns regarding facility cleanliness
- limited achievement in elective outpatient surgery patient experience ratings
- hospital policy of suing patients for unpaid bills
- past billing and cost-related disputes with insurance providers
In patients' words
"My entire experience was completely positive. I'm completely grateful that an exam, which could have been intrusive, in the contrary I was made to feel relaxed."
— SFMC Surgical Patient Rating"Been here for over 4 hours and have yet to see a doctor. This is pathetic."
— Google review via BirdeyeMore clinics in Cape Girardeau
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