Schedule a Visit | Clockwise.MD - Experity
Urgent Care • Campbellsville, KY
Ratings by platform
- Fast Pace Health Urgent Care (Campbellsville, KY) - Birdeye aggregated reviews: 4.5 out of 5 stars (883 reviews)
- Capterra (Experity Patient Engagement/Clockwise.MD): 4.0 out of 5 stars (Not explicitly provided total count)
- SpotSaaS (Clockwise.MD): 2.0 out of 5 stars (Not explicitly provided total count)
What patients say
Patients praise
- Increased transparency regarding wait times
- Improved access to care and patient convenience
- User-friendly interface for staff and patients
- Reduced time spent in the clinic waiting room
- Efficient online check-in and queue management
- Superb customer support for clinic staff
Common complaints
- Occasional glitches or software issues
- System-deleted appointments made too far in the future
- Lack of appointment notes feature
- Patient frustration with appointments being required at walk-in clinics
- High initial implementation costs for providers
- Potential for algorithmic bias in automated billing
In patients' words
"The staff was friendly and competent. I was seen within a short time after I arrived and was treated with respect."
— Fast Pace Health Urgent Care (Campbellsville) patient review on Birdeye"Was a very good experience but I don’t like that they want you to have an appointment. I thought it was a walk in clinic for that reason."
— Fast Pace Health Urgent Care (Campbellsville) patient review on Birdeye"Clockwise has been a game changer! ... this has been a game changer for us in regards to transparency, wait time, and access to medical care."
— Clinic staff/director review on CapterraMore clinics in Campbellsville
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