Eye Doctor in Campbellsville, KY | Eye Exams - Visionworks Locations
Optometry • Campbellsville, KY
Ratings by platform
- Birdeye: 4.5/5 stars (based on aggregated reviews for some Visionworks locations) (408 reviews (for specific location))
- Trustpilot: N/A (107 reviews (company-wide))
What patients say
Patients praise
- Friendly and helpful staff in specific instances
- Thorough and professional eye exams from certain optometrists
- Competitive pricing and good selection of designer frames
- Positive experiences for patients with specific needs or accommodations
Common complaints
- Long wait times even with appointments
- Poor customer service and rude staff attitudes
- Issues with insurance verification and billing accuracy
- Incompetent lab work or quality control issues with glasses/lenses
- Difficulty resolving problems with management
In patients' words
"There is a lack of knowledge and professionalism at this clinic. I have continued coming here despite extremely long wait times, and rude customer service but this will be the last time."
— Wanderlog review of Visionworks Doctors of Optometry (Bowling Green, KY)"The first time was a great experience , so much so that the following year, I went back in and had another eye exam and bought two glasses, in a year the customer service and the quality of work has went down hill."
— Stores-goods review of Visionworks Doctors of Optometry (Bowling Green, KY)More clinics in Campbellsville
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