TidalHealth Urgent Care, Cambridge
Urgent Care • Cambridge, MD
Ratings by platform
- Birdeye (Google reviews aggregate): 2.5 out of 5 stars (86 total reviews (aggregate for TidalHealth Immediate Care))
What patients say
Patients praise
- Positive feedback specifically for lab services staff
Common complaints
- Allegations of incorrect diagnosis and treatment prescriptions
- Concerns regarding professional conduct of providers and reception staff
- Frustration over clinic closing before posted hours while patients are waiting
- Instances where staff allegedly dismissed symptoms or advised patients to go to the ER without sufficient assessment
In patients' words
"Very disappointed in the service they provided… diagnose me with influenza a and prescribed me zpack… a simple google search will show it will not touch the flu."
— Reviewer on Birdeye/Google"Came in at 630 don't close until 7 and they are not seeing anymore patients. Only had 1 person waiting"
— Reviewer on Birdeye/Google"The lab is GREAT!! The rude ones are at the immediate care."
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