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Family Medicine in Cambridge, MA - Primary Care | Physicians

Family MedicineCambridge, MD

★★★★☆4.0/585 reviews across 4 platforms

Ratings by platform

  • Atrius Health Cambridge: 4/5 (78 Reviews) (78 reviews)
  • WebMD (Dr. Jessica Small): 3/5 (4 ratings) (4 reviews)
  • Zocdoc (Dr. Julia Randall): 5/5 (3 reviews)
  • Healthgrades (Dr. Amanda Livingston): 4.4/5 (Not explicitly stated total, but mentions multiple reviews)

What patients say

Patients praise

  • Physicians described as compassionate, knowledgeable, and good listeners
  • High appreciation for providers who take time to explain conditions and involve patients in care plans
  • Convenience of online scheduling and multi-specialty, one-stop facilities
  • Positive experiences with proactive follow-up and timely responses via patient portals

Common complaints

  • Long wait times for appointments and in-office visits
  • Concerns regarding responsiveness and communication from office staff
  • Perceived lack of thoroughness or feeling rushed during visits with certain providers
  • Frustrations related to billing and insurance acceptance policies

In patients' words

"He listens during appointments. I never feel rushed, and yet I never have to wait. I haven't figured out how he manages that. And whenever I send a question he answers it thoughtfully and promptly."

Dr. Guy Pugh (Patient Review on Vitals)

"My experience with Dr. Kumar was very negative, and I would not recommend her to anyone. After seeing the notes from our appointment, I realized she did not listen to anything I shared..."

Dr. Meenakshi K. Kumar (Patient Review on Vitals)

"I was scheduled to see a PA yesterday since my PC wasn’t available. It was the worst experience of my life! I felt like the PA didn’t want to treat me. She wanted me to leave right away. I felt rushed."

CHA Cambridge Family Health (Patient Review on Unilocal)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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