UChicago Medicine at Ingalls - Calumet City
Pediatrics • Calumet City, IL
Ratings by platform
- Birdeye (aggregating Google and other sources): 2.3 out of 5 stars (240 reviews)
What patients say
Patients praise
- Some patients reported effective treatment from doctors
- Occasional positive feedback regarding front desk staff and individual nurses
- Convenience of location for some patients
Common complaints
- Long wait times
- Unfriendly or rude staff interactions
- Billing and financial transparency issues (e.g., separate billing by third-party physician groups)
- Concerns regarding the quality of patient care and assessments
In patients' words
"There is nothing urgent about this place. They arrive you on the board to have you waiting hours in the waiting area. Been here four hours just for someone to talk to me for 2 mins."
— A Better Place (Ingalls Urgent Care - Calumet City)"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working on a Saturday night... The nurses and technicians at the nursing station could be heard loudly debating whether they had to physically go outside to get that patient out of the car."
— Birdeye (Ingalls Family Care Center-Calumet City)More clinics in Calumet City
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