Calumet Park, IL Walk-In Urgent Care | Midwest Express Clinic
Internal Medicine Clinic • Calumet City, IL
Ratings by platform
- Solv Health (Calumet Park location): 4.5/5 stars (38 reviews)
- Yelp (brand-wide): 2.5/5 stars (399 reviews (across brand))
What patients say
Patients praise
- Professional and knowledgeable nursing staff and practitioners
- Facility cleanliness and organization
- Convenience and accessible walk-in availability
- Friendly bedside manner from some staff members
- Efficiency compared to other urgent care facilities for some patients
Common complaints
- Billing and payment transparency concerns, including surprise charges to cards on file
- Difficulties reaching the billing department for issues like double charges
- Long wait times at some locations
- Reports of unfriendly or unhelpful front desk staff in some experiences
- General dissatisfaction with insurance processing and billing communication
In patients' words
"This was my first time at this location. Carly the Nurse Practitioner was thorough and very knowledgeable. She was attentive and listened to all of my concerns."
— Midwest Express Clinic website"I was double charged on my visits and the billing department is hard to reach and is not refunding me for double charges."
— Yelp review"The Clinic was very clean and well organized. The wait time was very minimal compared to other Urgent Care Facilities."
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