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Suboxone Clinic Near Calumet City, Illinois - Bicycle Health
Addiction Medicine • Calumet City, IL
Ratings by platform
- Better Business Bureau: 1.63/5 stars (Not explicitly totaled, multiple complaints cited)
- Birdeye: 4.2/5 stars (10 reviews)
- AppRecs (iOS App): 3.6/5 stars (160 ratings)
What patients say
Patients praise
- Convenience of telehealth services and app-based communication
- Caring, nonjudgmental providers reported by some patients
- Accessibility of treatment compared to in-person clinics
- Helpful in managing opioid use disorder and recovery for many users
Common complaints
- Allegations of aggressive billing practices and insurance fraud
- Complaints regarding mandatory meetings and perceived upselling of unnecessary appointments
- Reports of poor customer service and slow response times to issues
- Difficulties in canceling subscriptions and stopping payments
In patients' words
"They force you to go to meetings so they can bill insurance extra. They will charge you to go to an extra NP session even if they cancel your appointment."
— Better Business Bureau complaint"Bicycle saved my life. They are caring, and always there for you. There is no judgement, and they will never shun or give up on you."
— Rehab.com user review"Everything is basically video for visits and texts for questions... so far a great telemed option."
— Bicycle Health patient testimonialMore clinics in Calumet City
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