Duffy's Napa Valley Rehab | Adult Residential Treatment Facility
Behavioral Health • Calistoga, CA
Ratings by platform
- Birdeye (Aggregated): 3.6 out of 5 stars (based on 454 reviews) (454 reviews across combined platforms)
- StartYourRecovery.org: 4 out of 5 stars (67 reviews)
- Recovery.org / Detox.net: 3.9 out of 5 stars (14 reviews)
What patients say
Patients praise
- Appreciation for the peaceful Napa Valley campus setting and environment
- Positive feedback on the quality and variety of meals provided
- Reports of meaningful recovery, sobriety outcomes, and supportive peer community for some alumni
- Praise for compassionate and professional staff from a segment of reviewers
Common complaints
- Concerns regarding billing practices, upfront payments, and insurance reimbursement issues
- Allegations of staff dishonesty and failure to follow through on promises during admissions
- Criticism of treatment program quality, including limited program options and perceived lack of staff compassion
- Reports of toxic or unsafe environment, including facility maintenance issues and negative peer dynamics
- Complaints regarding high costs and lack of value for the price
In patients' words
"Duffy’s saved my life."
— StartYourRecovery.org reviewer"DO NOT GIVE THEM ANY OF YOUR MONEY UP FRONT!!!!! They will tell you that you will get reimbursed but you have to do it yourself if your insurance is slow pay."
— Anonymous reviewer on Recovery.org/Detox.net/Best-rehabs.com"I attended this facility hoping for recovery and healing, but what I encountered was the exact opposite—a deeply toxic and unsafe environment that is not suitable for anyone genuinely seeking help."
— Anonymous reviewer on BirdeyeMore clinics in Calistoga
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