Behavioral and Mental Health Near Me in Caledonia, WI - Ascension
Psychiatry • Caledonia, WI
Ratings by platform
- Ascension Official Website: 4.5 to 5.0 out of 5 stars (provider-specific) (varies by provider (from dozens to hundreds of reviews))
- Care Transparency: 86/100 (hospital-wide patient satisfaction) (N/A)
- ComplaintsBoard: 1.2 to 2.5 stars (low) (33 total reviews (consumer board))
What patients say
Patients praise
- high patient satisfaction scores for specific providers (often 4.5+ out of 5 stars)
- availability of diverse behavioral health specialists including psychologists and social workers
- general hospital facility satisfaction scores frequently above average
Common complaints
- billing and insurance coordination issues
- unreliable scheduling and appointment cancellations
- poor customer service and long phone hold times
In patients' words
"Their billing/ customer service department is terrible!"
— ComplaintsBoard"Frequent complaints about unreliable scheduling and canceled appointments causing missed care."
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