Saint Alphonsus Urgent Care - Caldwell Health Plaza
Urgent Care • Caldwell, ID
Ratings by platform
- Birdeye: 4.4/5 (187)
- Birdeye (Family Medicine): 4.7/5 (86)
What patients say
Patients praise
- Clean and modern facilities (specifically at Health Plaza)
- Kind, helpful, and welcoming staff in some departments
- Efficient and thorough care reported by some patients
- Convenient location for local residents
Common complaints
- Long wait times in the lobby and treatment rooms
- Perceived lack of thoroughness in medical examinations (e.g., missed diagnoses)
- Concerns regarding staff communication and attitude
- Dissatisfaction with insurance-related care limitations
In patients' words
"The both times I've visited, my experience has been fantastic. Everyone is extremely kind and willing to help and they give great and efficient service."
— Birdeye (Family Medicine review)"I checked my son and I both on. The nurse was super rude and was giving me a bunch of attitude... The doctor didn’t ask any questions about me."
— LocalityBiz (Elm Clinic Urgent Care review)"I checked in to Urgent Care today, at 1:00pm; waiting room was empty; one receptionist was briefing the one seated on procedures, prior to acknowledgment... It was close to 2:00pm before a nurse came and called me in... At 2:30; no one had shown up, so I chose to leave."
— A-Better-Place (Caldwell Urgent Care review)More clinics in Caldwell
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