St. Luke's Rehabilitation: Caldwell
Rehabilitation • Caldwell, ID
Ratings by platform
- LocalityBiz (Children's Rehabilitation): 4 out of 5 stars (example) (not explicitly aggregated total available)
- LocalityBiz (General Rehabilitation): 5 out of 5 stars (example) (not explicitly aggregated total available)
What patients say
Patients praise
- knowledgeable and patient therapists
- professional, understanding, and kind staff
- welcoming and cheerful receptionists
- effective treatment and tools provided
Common complaints
- scheduling difficulties
- poor communication regarding appointment changes
- failure to fulfill promised compensation for inconveniences
In patients' words
"I highly recommend this physical therapy office. I saw Zach and Sean as my physical therapists. They both made me more comfortable than any other physical therapist I have ever seen... The entire office was very professional, understanding and kind."
— LocalityBiz Review"Occupational therapist Lesley has really helped our little boy... Our only issue has been with scheduling. We were once scheduled for some mandatory progress evaluation on very short notice... we were told we no longer had an appointment because they are not allowed to do the evaluation within the same week as therapy, but nobody called us to tell us an error had been made... It was a complete waste of time and gas... and though I followed up on this promise [of a gas card] for months, we never did receive the gas card."
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