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Mental Health - West Caldwell, NJ

Mental HealthCaldwell, NJ

★★★☆☆3.0/5288 reviews across 3 platforms

Ratings by platform

  • LocalityBiz (Aggregate): 2.4/5 average (across aggregate directory listings) (209 reviews)
  • WebMD / Vitals (Dr. Ronald Wei): 4.7/5 - 5.0/5 (76 ratings)
  • TruPaths: 5.0/5 (Multiple (at least 3) reviews for The Counseling Center at West Caldwell)

What patients say

Patients praise

  • Helpful and supportive clinical staff
  • Effective medication management and treatment outcomes
  • Comprehensive and personalized care planning
  • Professionalism and responsiveness of administrative staff
  • Structured and evidence-based treatment programs for various conditions

Common complaints

  • Inflexible policies or procedures leading to denied services
  • Reports of perceived incompetence or lack of counseling skill from specific providers
  • Dissatisfaction with management oversight regarding patient complaints

In patients' words

"I still feel disappointment, I drove almost an hour to visit with the idea of getting better, yet they shut the door right on my face due to a phobia/metal health that I have colluding with their rules."

LocalityBiz review of The Counseling Center at West Caldwell

"Dr. Wei is very knowledgeable and caring. He helped us a lot. I would definitely recommend him."

WebMD review of Dr. Ronald Wei

"Absolutely the best rehab experience of many! Feels like home and a family they truly care and the program taught me a lot!"

TruPaths review of The Counseling Center at West Caldwell

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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