West Caldwell - The Doctors' Office Walk-In Urgent Care
Internal Medicine • Caldwell, NJ
Ratings by platform
- Birdeye/Google aggregated reviews: 4.6/5 stars (based on 4,819 reviews) (4,819)
What patients say
Patients praise
- Friendly and courteous staff in some instances
- Convenient location and extended hours (including weekends/holidays)
- Helpful for non-life-threatening illnesses when primary doctor is unavailable
- Efficient care for minor injuries in some positive experiences
Common complaints
- Long wait times despite appointments or calling ahead
- Poor communication and responsiveness from staff
- Frustrating experiences with prescription fulfillment/pharmacy coordination
- Perceived inconsistency in quality of care (e.g., concerns about staff behavior or feeling overlooked)
In patients' words
"I had a confirmed 5:30pm appointment (I even arrived early at 5:00pm as the message instructed). I was taken to a room and then left waiting for almost an hour and a half with absolutely no communication."
— LocalityBiz (Patient Review)"It was a seamless visit from start to finish. Everyone was super nice and the wait time was minimal even though the waiting..."
— MapQuest (Patient Review)"Excellent staff, excellent care - truly a lifesaver when I came in at 9:30 last night with a sliced up thumb. Staff was incredibly friendly and courteous."
— LocalityBiz (Patient Review)More clinics in Caldwell
Caldwell Clinic
Patients praise: Professional and compassionate staff · Positive doctor-patient communication and engagement.
St. Luke's Clinic – Family Medicine: Caldwell
Patients praise: doctors who listen and show genuine concern · friendly, welcoming, and helpful staff.
Saint Alphonsus Anchor Clinic - Caldwell Health Plaza
Patients praise: Kind, welcoming, and helpful staff from registration to medical assistants · Efficient service and convenient access to care, particularly for seniors.
North Caldwell
Patients praise: Compassionate and professional medical staff · Efficient and helpful front-desk service.
Saint Alphonsus Urology - Caldwell Health Plaza
Patients praise: Patients report that providers listen attentively and explain medical conditions clearly..
Caldwell - Primary Health Medical Group
Patients praise: compassionate and knowledgeable medical providers · friendly and supportive front office staff.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.