
Rehabilitation Services
Physical Therapy • Calais, ME
Ratings by platform
- Hospital-Data (Medicare/CMS): 5/5 (Overall Star Rating) (N/A)
- Healthgrades (Hospital-wide): 81% recommend (N/A)
- Rehab.com (AMHC Outpatient): 3.3/5 (7 reviews)
- CareListings (Atlantic Rehab): 3.0/5 (2 reviews)
What patients say
Patients praise
- High percentage of patients who would recommend the hospital (81%)
- Strong patient ratings for care team communication and responsiveness
- Some individual praise for service towards the community
Common complaints
- Reports of rude, non-existent, or unsupportive management and administrative staff
- Issues with communication, including unanswered calls and lack of follow-up
- Concerns regarding staff retention, high turnover, and workplace environment
- Documented regulatory deficiencies related to care plans, drug management, and safety in nursing facility settings
In patients' words
"If I could give it less than 1 star I would. Spent 2 days waiting for phone calls that never came. Whoever answers the phone is extremely rude."
— Rehab.com review for AMHC Calais"I love their service for the people, they have a way of loving the neighbor that I never saw anywhere else."
— Rehab.com review for AMHC CalaisComparing your options?
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