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Rehabilitation Services

Physical TherapyCalais, ME

★★★☆☆3.4/59 reviews across 3 platforms

Ratings by platform

  • Hospital-Data (Medicare/CMS): 5/5 (Overall Star Rating) (N/A)
  • Healthgrades (Hospital-wide): 81% recommend (N/A)
  • Rehab.com (AMHC Outpatient): 3.3/5 (7 reviews)
  • CareListings (Atlantic Rehab): 3.0/5 (2 reviews)

What patients say

Patients praise

  • High percentage of patients who would recommend the hospital (81%)
  • Strong patient ratings for care team communication and responsiveness
  • Some individual praise for service towards the community

Common complaints

  • Reports of rude, non-existent, or unsupportive management and administrative staff
  • Issues with communication, including unanswered calls and lack of follow-up
  • Concerns regarding staff retention, high turnover, and workplace environment
  • Documented regulatory deficiencies related to care plans, drug management, and safety in nursing facility settings

In patients' words

"If I could give it less than 1 star I would. Spent 2 days waiting for phone calls that never came. Whoever answers the phone is extremely rude."

Rehab.com review for AMHC Calais

"I love their service for the people, they have a way of loving the neighbor that I never saw anywhere else."

Rehab.com review for AMHC Calais

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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