Surgery | Maine - MaineGeneral Health
General Surgery • Calais, ME
Ratings by platform
- Vivian Health: 2.6 out of 5 stars (based on 7 reviews) (7 reviews)
- Birdeye (Emergency Room): 3 out of 5 stars (based on 2 reviews) (2 reviews)
- Facebook: 74% recommend (65 reviews)
- Healthgrades: 81% recommend (based on Healthgrades patient experience survey) (Not explicitly stated total number of reviews)
What patients say
Patients praise
- Many patients report positive interactions with specific providers and nursing staff
- Successful outcomes for specialized surgeries like joint replacements with effective post-operative support
- Positive feedback regarding cleanliness and professionalism in certain experiences
Common complaints
- Reports of substandard care and inconsistent staffing levels in the emergency department
- Difficulties with patient transfers to higher levels of care due to distance
- Some negative reviews regarding doctor turnover and lack of clarity in care plans
In patients' words
"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye (Review of Emergency Department)"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care."
— Vivian Health (Patient Review)
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