Locations - Maine Primary Care Association
Federally Qualified Health Center (FQHC) • Calais, ME
Ratings by platform
- Birdeye (Maine Primary Care Association): 4.7/5 stars (3 reviews)
- Vivian Health (Calais Regional Hospital): 2.6/5 stars (7 reviews)
- Birdeye (Calais Regional Hospital Emergency Room): 3/5 stars (2 reviews)
- Healthgrades (Calais Community Hospital): 81% recommendation rate
What patients say
Patients praise
- Some patients report professional and thorough care during emergency visits
- Hospital staff acknowledged for calm and effective communication during critical incidents
- High patient recommendation rate for the hospital (81%) despite specific mixed reviews for certain areas
Common complaints
- Concerns regarding hospital understaffing and turnover of medical providers
- Difficulties with patient transfers to higher-level facilities
- Reports of inconsistent or substandard patient care in the emergency setting
- Staffing challenges affecting patient and traveler experience
In patients' words
"The revolving doctors and understaffed nursing leaves patients without adequate and consistent care."
— Birdeye review of Calais Regional Hospital Emergency Room"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care."
— Vivian Health review of Calais Regional Hospital"When I rolled through the doors from the ambulance, I was watching a well choreographed routine as all the staff snapped into action and each one completed their tasks."
— Calais Community Hospital Annual Report 2023
Comparing your options?
Browse other clinics in Calais, or filter by state and specialty to compare patient ratings.