Health Clinics & Hospitals (by Town)
Family Medicine • Calais, ME
Ratings by platform
- Vivian Health: 2.6/5 stars (7 reviews) (7)
- Birdeye (Google reviews): 3/5 stars (2)
- Healthgrades: 70% patient experience rating (N/A)
- Birdeye (Calais Comprehensive Treatment Center): 5/5 stars (4)
What patients say
Patients praise
- Some reports of clean, professional, and thorough service in the emergency room
- Positive experiences noted at specific specialized clinics like the Calais Comprehensive Treatment Center
Common complaints
- Concerns regarding staff turnover and the use of rotating or temporary doctors
- Reports of understaffing and inadequate care in the emergency room
- Difficulties with transfer protocols for patients needing higher levels of care
- Frustrations with inconsistent patient care and communication
In patients' words
"The revolving doctors and understaffed nursing leaves patients without adequate and consistent care."
— Birdeye/Google Review"I just moved to the area and was nervous... but it was honestly as great of an experience that an ER trip could be. It was clean, everyone was kind, professional, and thorough."
— Birdeye/Google Review"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."
— Vivian Health Review
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