Emergency Dept Calais Regional Hospital - MaineHealth
Emergency Medicine • Calais, ME
Ratings by platform
- Birdeye: 3 out of 5 stars (Birdeye) (2 reviews)
- Vivian Health: 2.6 out of 5 stars (Vivian Health) (7 reviews)
- Healthgrades: 81% recommend (Healthgrades) (Based on HCAHPS survey data)
What patients say
Patients praise
- Some reports of kind, professional, and thorough care
- High patient recommendation rates reported on some healthcare platforms (e.g., 81% on Healthgrades)
- Convenient and quick service experiences for some patients
Common complaints
- Long wait times for emergency care
- Concerns regarding staffing levels and consistency of medical staff
- Negative reports of staff professionalism and communication
In patients' words
"it was honestly as great of an experience that an ER trip could be. It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye reviewer"Took my mom and we have been waiting over 4 hours and she still hasn't seen a doctor. The nurses have been nothing but rude."
— Hospital review site user
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