Calais Regional Hospital
Critical Access Hospital • Calais, ME
Ratings by platform
- Vivian Health: 2.6 out of 5 stars (7 reviews)
- Birdeye/Google: 3 out of 5 stars (2 reviews (Birdeye))
What patients say
Patients praise
- Some staff members described as kind and professional
- Positive experiences with specific, serious medical conditions
- Some reports of clean facilities and quick service in the emergency department
Common complaints
- Long waiting times for medical attention
- Concerns regarding staff professionalism and rudeness
- Perceived lack of adequate, consistent, or experienced medical staff/doctors
- Difficulty in patient transfer processes to higher levels of care
- Concerns about facility cleanliness and quality of care in the ER
In patients' words
"It was clean, everyone was kind, professional, and thorough, and I was in and out quickly."
— Birdeye (Patient Review)"Took my mom and we have been waiting over 4 hours and she still hasn't seen a doctor. The nurses have been nothing but rude."
— USCompanies.net (Patient Review)"Difficulty getting appropriate orders for patient being held for transfer or admission. The hospital is two hours from a higher level of care, so very sick patients may stay much longer than your comfort level."
— Vivian Health (Patient Review)
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