Cairo Family Care - Albany Med Health System
Family Medicine • Cairo, IL
Ratings by platform
- Vitals (practice: Cairo Family Care): No average rating shown; shows 'Be first to leave a review' (Not specified / none shown)
- Vitals (Dr. Charles A. Johnson): Average rating 4.3 (12 reviews (showing 1 to 10 of 12))
- beautihost.com (Cairo Family Care listing): Mixed: example reviews show 4/5 and 1/5
- WebMD (Dr. Michael Macri): No ratings/reviews available (no one has reviewed) (0 ratings)
What patients say
Patients praise
- Doctors praised for being kind, attentive, and listening to patient concerns
- Staff described as friendly and office as running smoothly in at least some reviews
- Prompt after-visit follow-up (lab results, referrals) mentioned positively
Common complaints
- Complaints about long waits/backlog (not getting in quickly)
- Rudeness/unprofessional behavior from staff (nurse/receptionist)
- Administrative/operational issues: being rescheduled far out for an emergency visit; billing/cost issues; concerns about privacy (HIPAA)
In patients' words
""Dr Johnson is kind, caring, and compassionate. He takes time to listen to your concerns.""
— Vitals – Dr. Charles A. Johnson reviews""I can't say enough about Dr. Johnson. He always listens and actually hears what you have to say...""
— Vitals – Dr. Charles A. Johnson reviews""This office is great... But Robin the nurse is horrible. Always so rude.""
— beautihost.com listing – Cairo Family Care reviews""Absolutely horrible... During a call I was hung up on... reschedule 3 months out FOR AN EMERGENCY CHECKUP""
— beautihost.com listing – Cairo Family Care reviewsMore clinics in Cairo
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