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[PDF] Illinois Ambulatory Surgery Centers
Ambulatory Surgical Clinic/Center • Cairo, IL
Ratings by platform
- Birdeye: 4.7 out of 5 stars (16 reviews)
- BestProsInTown (Effingham ASC): 5 out of 5 stars (15 reviews)
What patients say
Patients praise
- High patient satisfaction with nursing and clinical staff professionalism and care
- Efficient and timely surgical procedures
- Welcoming, clean, and well-organized facilities
Common complaints
- Billing and insurance transparency issues, including unexpected charges and collection of payment prior to insurance processing
- Poor communication from administrative and billing departments
- Inattentive or rushed post-operative care and customer service
In patients' words
"My doctor and his staff are fantastic, best there is in STC, but dealing with VASC as a patient is a terrible experience. Their billing department tried to bill me THREE separate times..."
— Valley Ambulatory Surgery Center review"What a scam of a place... I couldn’t get transparent information of what services would be billed based on my procedure, what my insurance covers, and what my responsibility would be."
— Golf Surgical Center review"Everyone was friendly and caring. They set the bar for outpatient surgery care in my opinion. I was in pain prior to surgery and they were able to make me laugh and put me at ease."
— Edwardsville Ambulatory Surgery Center testimonialMore clinics in Cairo
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