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Western Montana Mental Health Center: Home

Mental HealthButte, MT

★★★☆☆2.6/577 reviews across 3 platforms

Ratings by platform

  • Birdeye: 5/5 stars (3 reviews)
  • Rehab.com (for Dakota Place facility): 2.45/5 (11 reviews)
  • Glassdoor (Employee reviews): 2.5/5 (culture/values) (63 reviews (Glassdoor))

What patients say

Patients praise

  • Some patients report life-saving help and positive support from specific staff members
  • Occasional praise for compassionate, professional, and friendly individual providers or nurses
  • Helpful environment reported by some clients in crisis settings

Common complaints

  • Reports of toxic workplace culture and management struggles from staff
  • Allegations of punitive and demoralizing treatment of clients in group home settings (e.g., Level System)
  • Complaints regarding unprofessional staff demeanor, including lack of empathy or validation for patient concerns
  • Criticism of over-reliance on telehealth services at the expense of in-person care
  • Reports of administrative negligence, such as failure to provide promised resources or follow-up

In patients' words

"Friendly helpful staff, knowledgeable professionals."

Birdeye review

"The people that work here have saved my life and helped me change for the better."

A-Better-Place user review

"Dakota Place once was a good place to go for a crisis, but sadly not anymore. They rely too much on telahealth."

Rehab.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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