Palliative Care - Crossroads Campus - Independence Health System
Palliative and Hospice Care • Butler, PA
Ratings by platform
- Trustaine: 3.2/5 (unspecified total number of reviews)
What patients say
Patients praise
- Some staff noted as providing excellent care
- Convenient location for local residents
- Recognized for quality services in specialized areas such as cardiology and orthopedics
Common complaints
- Complaints regarding emergency department wait times and patient care
- Issues with billing practices and professionalism of some staff members in certain departments
- Reports of inadequate staffing and poor leadership culture from some employees
In patients' words
"Independence Health System is a healthcare provider located in Butler, PA. The system has faced significant criticism regarding the treatment of patients in its emergency department, particularly for issues related to mental health and long wait times. While some users highlight positive experiences with specific medical staff, many reviews indicate dissatisfaction with service quality and billing practices."
— Wheree"One doctor will send me home and the next day the doctor says I can stay there... I sat in the transfer gurney for an hour... You don't need pain Meds. So she didn't follow doctors orders."
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