Hospice Care Services in Butler, PA - Amedisys locations
Palliative and Hospice Care • Butler, PA
Ratings by platform
- Birdeye: 3.5 / 5 (11 reviews)
- CMS/five-star ratings context via PlainProof: Patient survey star rating shown as ~3 (star/half-star values displayed) (Data as of Feb 2023 (no review count stated))
What patients say
Patients praise
- Some reviewers describe hospice nurses as kind and supportive, with ongoing follow-up and perceived compassion
- Patient/caregiver survey quality measures reported as above national average on multiple domains (e.g., patient preferences and pain/symptom-related screening/treatment)
- General agency description emphasizes 24/7 availability, personalized care planning, and emotional/spiritual support
Common complaints
- Multiple negative reviews cite poor communication/customer service from office staff and dismissiveness
- Complaints include delays in delivering medications and concerns about adequacy/appropriateness of care decisions
- One long negative review alleges medication changes, conflict with staff, and subsequent patient death (reviewers' claims)
- Some negative themes also indicated by performance comparison showing worse-than-average outcomes in one third-party summary
In patients' words
"“It was a horrible experience... but the only comfort that we got was from the hospice nurses and when hospice took over and was so kind.... And then they follow up with me all the time throughout the year...”"
— Birdeye review excerpt for Amedisys Hospice Care (Butler, PA)"“Go elsewhere. In resent months the office staff has been less than caring, very rude, non compassionate and very dismissive...”"
— Birdeye review excerpt for Amedisys Hospice Care (Butler, PA)"“We signed papers with Amedisys... It has been 18 hours and they have YET to deliver his meds to help him to be more comfortable. Aren't comfort measures hospice' first priority?!?”"
— Birdeye review excerpt for Amedisys Hospice Care (Butler, PA)"“AMEDISYS HOSPICE CARE scored better than the national average...” (for multiple CMS-based survey measures reported on the site)"
— HealthcareComps.com summary of CMS Hospice Item Set quality-of-care measuresMore clinics in Butler
Personalized Palliative Care Services in Butler, Pennsylvania
Patients praise: Compassionate and caring nursing staff · Professional and competent clinical care.
Hearing Aid Center in Butler, PA 16001 | Miracle-Ear
Patients praise: Highly professional, knowledgeable, and caring staff, specifically naming staff members like Victoria and Marleen · Effective hearing solutions that significantly improve quality of life and communication.
Allergy and Immunology | Allegheny Health Network
Patients praise: High patient satisfaction ratings for individual Allergy and Immunology specialists within the AHN network. · Physicians frequently described as professional, knowledgeable, and providing personalized care plans..
Butler, PA Dentists - Drs. Mason, Freed, Kuhn, Beall
Patients praise: Pain-free procedures · Knowledgeable, professional, and kind staff.
Butler Family Practice | Primary Care Physicians Near Me
Patients praise: compassionate and attentive medical care · thorough and professional doctors.
Comparing your options?
Browse other clinics in Butler, or filter by state and specialty to compare patient ratings.