Ear, Nose, and Throat Services Locations
Otolaryngology (ENT) • Butler, PA
Ratings by platform
- WebMD and Vitals: 4.4-4.5 out of 5 stars (7-8 ratings reported on provider profile platforms)
- Yelp: Low ratings (e.g. 2.0 stars reported) (4 reviews)
What patients say
Patients praise
- Comprehensive and thorough explanations of conditions and treatments
- Compassionate and attentive care from the provider (specifically Dr. Welker)
- Effectiveness of treatments for chronic issues like allergies and ear infections
- Staff described as kind and helpful by some patients
Common complaints
- Rude or condescending interactions with staff and providers
- Issues with office management and scheduling delays
- Concerns over billing and collection practices
- Reports of long wait times for appointments or during office visits
In patients' words
"Dr. Welker is a great doctor. He doesn't rush in and out of the room like most doctors. He takes the time to throughly explain things and answers all questions."
— Vitals review"Their billing department is rude and their collection attempts even more so. Suffering severe financial..."
— Yelp review"This office was AMAZING with my daughter... Dr. Welker was stupendous, he explained what he was doing for her and was just, truly great."
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