Ear Nose & Throat Associates-Butler
Otolaryngology (ENT) • Butler, PA
Ratings by platform
- Medical News Today/Healthgrades aggregate: 3.4 out of 5 stars (13 reviews)
- Yelp (via MapQuest): 2.0 out of 5 stars (4 reviews (MapQuest/Yelp))
- U.S. News & World Report (aggregate): 5 out of 5 stars (based on 7 reviews) (7 reviews)
What patients say
Patients praise
- Knowledgeable and informative medical care
- Clear explanations of diagnoses and procedures
- Positive experiences with pediatric care, including patient engagement
- Timely appointments reported by some patients
Common complaints
- Condescending or dismissive bedside manner from the doctor
- Rude or difficult administrative staff and billing/collection processes
- Issues with office management, scheduling, and patient record coordination
In patients' words
"Awesome doctor and team. The doctor himself knows everything and talks like a funny book. Love the fact that he tries to inform us as much as possible..."
— Yelp review (via MapQuest)"Dr. W's head is so inflated with himself it's a wonder he's not in orbit around the earth. Their billing department is rude and their collection attempts even more so."
— Yelp review (via MapQuest)"Dr. Welker was stupendous, he explained what he was doing for her and was just, truly great... My daughter felt so special. I cannot rave about how wonderful our experience has been."
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