Behavioral Health | Butler County, PA
Behavioral Health • Butler, PA
Ratings by platform
- Rehab.com/Google Reviews (Ellen O’Brien Gaiser Center): 3.6/5 stars (10 reviews)
- Healthgrades (Butler Memorial Hospital): 67% (recommendation rate) (Not explicitly specified for behavioral health specifically)
What patients say
Patients praise
- Friendly, personable, or caring individual staff members reported at some locations
- Helpfulness of specific support services like financial/payee assistance or community engagement programs
- Positive experiences with recovery-focused centers
Common complaints
- Difficulty accessing medication and prescription refills
- Reports of rude, dismissive, or inexperienced staff
- Communication failures and long wait times for callbacks
- Concerns regarding discharge procedures and patient safety in emergency/inpatient settings
- Issues with billing and perceived lack of transparency
- Allegations of poor management and systemic service gaps
In patients' words
"They charge for an office fee or something, but won't tell you. Insurance company has no idea why they are charging so much. Also very poorly trained therapists."
— LocalityBiz review of Pbs Mental Health Associates"Would give zero stars if I could this place is trash, they don’t care about mental health at all, they will just drop you as a patient with no warning or notice..."
— LocalityBiz review of Family Psychological Associates"Absolutely disgusted with this place!! No one return's phone calls, put my daughter on medication, now they won't refill!!! Will not listen to me about my child's needs!!"
— FindRehabCenters review of Family PathwaysMore clinics in Butler
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