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Women's Health—Southeast Iowa Regional Medical Center, West ...

Women’s HealthBurlington, IA

★★★★☆4.4/523 reviews across 2 platforms

Ratings by platform

  • rater8: 4.9/5.0 (for Women's Health specialty reviews) (Varies by provider; some specialties show 10+ ratings)
  • U.S. News & World Report: 4.1/5.0 (13 reviews)
  • HospitalStats: Average (Not specified (Overall Hospital Rating))

What patients say

Patients praise

  • High praise for specific medical providers, particularly Dr. Laura Martin
  • Acknowledgment of attentive and listening behavior from some staff members
  • General appreciation for quality of care and facilities in certain reviews

Common complaints

  • Reports of rude, dismissive, or unprofessional conduct by front desk and nursing staff
  • Difficulties with appointment scheduling, including cancellations and rigid policies
  • Patients reporting lack of empathy or compassion in interactions

In patients' words

"Kendra the one answering the phones was incredibly rude and unhelpful. When needing to set up an appointment they just minimized my wife’s statements and downplayed her concerns."

LocalityBiz (Patient Review)

"The doctor was very friendly, caring and truly listened to the patient. I would highly recommend Laura Martin."

Great River Health (Patient Submitted Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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