Weight Loss & Management Services - Great River Health
Weight Loss Clinic • Burlington, IA
Ratings by platform
- RateMDs / CMS (Medicare): 2.1/5 stars (RateMDs) / 2/5 stars (CMS overall rating) (9 reviews (RateMDs) / 661 completed surveys (CMS HCAHPS))
What patients say
Patients praise
- Availability of specialized programs like bariatric surgery and metabolic wellness coaching
- Access to comprehensive fitness and nutrition services integrated with hospital care
- Some patients report attentive and supportive nursing staff experiences
- Expert guidance from registered dietitian nutritionists
Common complaints
- Reports of unprofessional or inattentive nursing care
- Complaints regarding communication and responsiveness of staff
- Concerns about cleanliness in patient rooms
- Negative experiences with billing and coding accuracy
- Mixed feedback on patient discharge information and care transition
In patients' words
"Great facility! Nurses were very attentive to my needs. Food was even good! Had wonderful care."
— RateMDs user review"Doctors and nurses were very unprofessional and lacked empathy. Issues were left unresolved and patient request for referral ignored."
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