Provider directory - Great River Health
Primary Care • Burlington, IA
Ratings by platform
- RateMDs: 2.1 out of 5 stars (9 reviews)
- Vivian Health: 3.0 out of 5 stars (15 reviews)
- Trustburn: 2.4 out of 5 stars (60 reviews)
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 86 out of 100 (linear mean score) (661 surveys (2019))
What patients say
Patients praise
- some patients report positive experiences with attentive nurses and staff
- occasional praise for specific care providers
- some patients report feeling well-cared for in specific departments
Common complaints
- reports of unprofessional or rude staff and doctors
- concerns regarding misdiagnosis and quality of care
- complaints about communication and billing issues
- some negative feedback on nursing care and responsiveness
In patients' words
"Great facility! Nurses were very attentive to my needs. Food was even good! Had wonderful care."
— RateMDs"This is honestly the worst Hospital in the entire United States. They don't care about you nor do they care about your well-being."
— Trustburn"I had a very good experience. Krystal was thorough, explained things very well, and showed concern for my situation. I left with a very positive feeling."
— Great River Health websiteMore clinics in Burlington
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