Find a Doctor - MercyOne
Internal Medicine • Burlington, IA
Ratings by platform
- Birdeye (MercyOne Des Moines): 2.6 out of 5 stars (370 reviews)
- Birdeye (MercyOne Waterloo): 3.1 out of 5 stars (516 reviews)
- Birdeye (MercyOne Cedar Falls): 2.6 out of 5 stars (72 reviews)
- US News (MercyOne Cedar Falls): 4 out of 5 stars (overall) (N/A)
- Healthgrades (MercyOne Clinton): 69% (patients recommend) (N/A)
What patients say
Patients praise
- Compassionate and capable care in specific units
- Modern and clean facilities in some locations
- Recognition for patient experience leadership by national organizations
Common complaints
- Long wait times in emergency departments
- Staff responsiveness and communication concerns
- Dissatisfaction with billing and cost transparency
- Perceived lack of medical expertise in some departments
In patients' words
"MercyOne killed my husband. He had young doctors and traveling nurses that did not know what they were doing. No one would give me answers."
— Birdeye Review (MercyOne Des Moines)"They described the facility as dirty and poorly maintained, with visible neglect."
— Seniors.fyi Review (MercyOne Centerville)More clinics in Burlington
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