Hearing Health & Audiology
Audiology • Burlington, IA
Ratings by platform
- Birdeye (Aldershot Audiology): 4.8/5 (31 reviews)
- Google Reviews (Hearing Centre of Burlington): 4.5/5
- Google/Amplifon Clinic Burlington: 4.7/5 (53 reviews)
What patients say
Patients praise
- High level of professionalism and expertise from audiologists and staff
- Thorough and clear explanations of hearing test results and treatment options
- Friendly, welcoming, and accommodating customer service and reception teams
- Effective troubleshooting and repair services for hearing aids
- Modern and well-equipped facilities
Common complaints
- Occasional reports of feeling rushed during appointments
- Complaints regarding unexpected service fees for procedures like wax removal
- Instances of poor communication or unreturned phone calls regarding appointment scheduling
- Isolated reports of perceived condescending or dismissive bedside manner
- Isolated claims regarding aggressive sales tactics or bait-and-switch advertising
In patients' words
"Nancy is a great educator and her concern for the well-being of her clients is evident in the respectful way she dealt with our questions and how she treated my mother-in-law."
— Hearing Centre of Burlington reviewer"I stopped in to make an appointment and was given a card to call later to make an appointment Three phone calls in two days and no return call."
— Amplifon Clinic Burlington reviewer"The test went well, but was Nancy Chan ever so condesending in absolutely everything we spoke about. ... Wouldn’t recommend her to anyone I respect."
— Hearing Centre of Burlington reviewerMore clinics in Burlington
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