Allergy Care & Treatment - Great River Health
Allergy and Asthma • Burlington, IA
Ratings by platform
- HCAHPS Patient Survey (CMS): 3 out of 5 stars (overall hospital rating) (661 completed surveys (reporting period 2019))
- rater8 (Pulmonology/Allergy providers): 4.90 out of 5 stars (11 ratings)
- rater8 (Pulmonology/Allergy providers): 4.80 out of 5 stars (12 ratings)
What patients say
Patients praise
- High ratings for specific physicians (e.g., in pulmonology)
- Patients report positive individual experiences involving thorough communication and empathy from staff
- Better than average performance in specific clinical quality measures like blood clot prevention
Common complaints
- Average ratings in patient experience categories such as doctor communication, quiet rooms, cleanliness, pain management, and discharge information
- Some mixed feedback regarding staff responsiveness and specific hospital processes
In patients' words
"I had a very good experience. Krystal was thorough, explained things very well, and showed concern for my situation. I left with a very positive feeling."
— Great River Health Patient Feedback pageMore clinics in Burlington
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