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Find a Federally Qualified Health Center - FQHC Locations

Federally Qualified Health Center (FQHC)Burien, WA

★★★☆☆2.5/5103 reviews across 2 platforms

Ratings by platform

  • Google/Birdeye (Navos Mental Health and Wellness Center): 2.5/5 (89)
  • Google/Birdeye (Navos Behavioral Health Center On Lake Burien): 2.4/5 (14)

What patients say

Patients praise

  • Friendly and professional staff noted by some patients
  • Appreciation for clinics that serve the community regardless of insurance or immigration status
  • Positive experiences with specific providers or therapists
  • Convenience of services like on-site bloodwork and testing

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Concerns regarding administrative competence, including issues with referrals and phone responsiveness
  • Perceived lack of empathy or professionalism from some medical staff
  • Challenges with insurance coverage and communication with front desk staff

In patients' words

"The incompetence of this organization is almost impressive. You wait for a month to get an appointment... Just the cover sheet! Then, you try and call them back and they tell you it will be resent and what happens? Nothing!"

Patient review for Sea Mar Burien Medical Clinic

"The nurse and Dr Lara Hodel listened to my concerns and were empathetic and helpful. I liked that they could take my bloodwork there. I got the prescription I wanted the same day..."

Patient review for Sea Mar Burien Medical Clinic

"Don't waste your time. Terrible so-called doctors and therapists. I wasted so much time on this place."

Patient review for Navos Mental Health and Wellness Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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