Franciscan Medical Clinic - Burien in Burien , WA | VMFH
Family Medicine • Burien, WA
Ratings by platform
- Birdeye: 2.6/5 stars (37 reviews)
- Birdeye: Mixed/Low ratings (based on negative sentiments expressed) (108 reviews (for Pavilion location))
What patients say
Patients praise
- Some patients report positive interactions with specific providers and departments (e.g., women's health)
- Modern and clean facilities mentioned in some reviews
- Occasional praise for friendly and professional staff members
Common complaints
- Difficulty reaching staff by phone and long wait times
- Concerns regarding administrative and billing errors
- Reports of unprofessional or dismissive attitudes from some medical staff
- Issues with scheduling, including last-minute cancellations
In patients' words
"I did. I waited two weeks and was on my way to the appointment when THEY CALLED ME 15mins BEFORE my appointment to CANCEL. ... I will be going elsewhere because I can never get in and this isn’t the first time I’ve had issues with scheduling or misinformation."
— LocalityBiz Review"Worst experience ever!!! Nobody picking up the phone!! Nobody returning calls!! Nobody is caring for you and your needs!!! Don't deserve 1 star"
— Birdeye Review (Pavilion)"The womens health clinic is phenomenal here. Everyone is very friendly between this location and Des Moines. I didn't have any issues with scheduling and my visits were great!"
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