Pediatrics - Buffalo, NY - Neighborhood Health Center
Pediatrics • Buffalo, NY
Ratings by platform
- Birdeye (Aggregate): 4.1/5 stars (104 reviews)
- Nutrifinder: 3.4/5 stars (137 reviews)
- Yelp: 2.5-2.7/5 stars (14 reviews)
What patients say
Patients praise
- many patients praise the kindness, professionalism, and attentiveness of medical and dental providers
- appreciation for inclusive, accessible care regardless of insurance status or ability to pay
- positive experiences with specific dental staff for efficiency and comfort
- effective integrated services under one roof
Common complaints
- long wait times for appointments and phone inquiries
- administrative and scheduling errors, including frequent cancellations
- difficulties with the patient portal or phone communication
- some reports of rude or unprofessional front-desk staff
In patients' words
"I'd give zero stars if I could. Literally the worst healthcare service I've ever received. Staff are rude, providers are unreliable, always late, and will contradict specialists if the specialist said something they don't like."
— Nutrifinder review"The doctor and nurse were super friendly and kind , but sadly, the front desk ladies were really rude . Please take action to ensure a better experience for future patients!"
— Birdeye/Google review"Dental staff and team are amazing. When I say they don’t have enough stars to complement them. Thankful I was able to connect with this dentist department. Just to think I was about to pay thousands at a private dentistry. Again 5 STARS !!"
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