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Nephrology - Buffalo

NephrologyBuffalo, NY

★★★★★4.6/590 reviews across 6 platforms

Ratings by platform

  • Healthgrades - Dr. Manju Alex: 4.9/5 (55)
  • Healthgrades - Dr. Heather Wheat: 3.7/5 (7)
  • Healthgrades - Dr. Richard Steinacher: 3.3/5 (7)
  • Vitals - Dr. James Ryan: 4.4/5 (16)
  • Healthgrades - Dr. Maria Delcastillo: 4.0/5 (4)
  • Healthgrades - Dr. Winnie Su: 5.0/5 (1)

What patients say

Patients praise

  • Knowledgeable and professional clinical care
  • Thorough explanations of lab work and health conditions
  • Effective treatment planning and follow-through
  • Personable and compassionate bedside manner reported by some patients
  • Efficient office environments for select practices

Common complaints

  • Long wait times
  • Feeling rushed or underinformed during appointments
  • Perceived lack of communication or clear explanations regarding treatment plans
  • Dissatisfaction with staff friendliness or office administration
  • Frustration regarding follow-up and tracking of lab results

In patients' words

"Dr. Wheat had immediately made me feel comfortable. Dr. Wheat's communication skills are the best. Your not just a number."

Healthgrades - Dr. Heather Wheat

"I'm Very Angry At The Care He Has Given My Brother... Dr. Does Not Keep Up With His Care Through Dialysis."

Healthgrades - Dr. Richard Steinacher

"This doctor clearly does not take any time in reading reports prior to an office visit. Wait times are 1-2+ hours before being brought into the exam room."

Vitals - Dr. James Ryan

"DR. SU IS VERY PUNCTUAL FOR HER VISITS. SHE IS VERY THOROUGH AND EXPLAINS EVERYTHING SO THAT YOU FULLY UNDERSTAND EVERYTHING YOU NEED TO KNOW."

Healthgrades - Dr. Winnie Su

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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