
Nephrology - Buffalo
Nephrology • Buffalo, NY
Ratings by platform
- Healthgrades - Dr. Manju Alex: 4.9/5 (55)
- Healthgrades - Dr. Heather Wheat: 3.7/5 (7)
- Healthgrades - Dr. Richard Steinacher: 3.3/5 (7)
- Vitals - Dr. James Ryan: 4.4/5 (16)
- Healthgrades - Dr. Maria Delcastillo: 4.0/5 (4)
- Healthgrades - Dr. Winnie Su: 5.0/5 (1)
What patients say
Patients praise
- Knowledgeable and professional clinical care
- Thorough explanations of lab work and health conditions
- Effective treatment planning and follow-through
- Personable and compassionate bedside manner reported by some patients
- Efficient office environments for select practices
Common complaints
- Long wait times
- Feeling rushed or underinformed during appointments
- Perceived lack of communication or clear explanations regarding treatment plans
- Dissatisfaction with staff friendliness or office administration
- Frustration regarding follow-up and tracking of lab results
In patients' words
"Dr. Wheat had immediately made me feel comfortable. Dr. Wheat's communication skills are the best. Your not just a number."
— Healthgrades - Dr. Heather Wheat"I'm Very Angry At The Care He Has Given My Brother... Dr. Does Not Keep Up With His Care Through Dialysis."
— Healthgrades - Dr. Richard Steinacher"This doctor clearly does not take any time in reading reports prior to an office visit. Wait times are 1-2+ hours before being brought into the exam room."
— Vitals - Dr. James Ryan"DR. SU IS VERY PUNCTUAL FOR HER VISITS. SHE IS VERY THOROUGH AND EXPLAINS EVERYTHING SO THAT YOU FULLY UNDERSTAND EVERYTHING YOU NEED TO KNOW."
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