Gastroenterology - Buffalo Medical Group
Gastroenterology • Buffalo, NY
Ratings by platform
- Birdeye: 4.8/5.0 (2,877 reviews)
- Birdeye: 3.7/5.0 (364 reviews)
- Yelp: 2.6/5.0 (27 reviews)
- WebMD (Dr. Alok Gupta): 4.0/5.0 (39 ratings (6 reviews))
What patients say
Patients praise
- Experienced and knowledgeable physicians who explain medical details clearly
- Improvement in patient health outcomes under physician care
- Patience and thoroughness in listening to patient concerns by some practitioners
Common complaints
- Difficulty reaching live staff by phone
- Unprofessional or rude interactions with administrative and reception staff
- Long wait times for appointments and during office visits
- Issues with billing and overcharging for copays
- Frustration with patient portal and communication processes
- Reports of dismissive or unprofessional bedside manner by some individual physicians
- Termination of patient relationships following requests for second opinions or records transfer
In patients' words
"DO NOT GO TO THIS DOCTOR! EVER! ... Dr. Gupta is a jerk. He is unprofessional and basically didn't even let me talk... I will be pursuing this further so that no one has to be belittled the way I was."
— WebMD patient review for Dr. Alok Gupta"Dr. Gupta takes time to explain every detail of medical procedures (if necessary) and overall gastrointestinal health care. He provides information in a way that is clear and understandable."
— Healthgrades patient review for Dr. Alok Gupta"Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."
— Birdeye patient review for Buffalo Medical GroupMore clinics in Buffalo
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