Your Family Fertility
Fertility Clinic • Buffalo, NY
Ratings by platform
- FertilityIQ: 87% strongly recommend (based on FertilityIQ) (14 reviews)
- OVU.com: 4.2/5 stars (10 reviews)
What patients say
Patients praise
- Compassionate and kind staff
- Dr. DiPaola's personal involvement and patient care (e.g., after-hours calls)
- Warm and welcoming office environment
- Clear communication and expertise regarding infertility journeys
- All-female staff environment noted as a comfort factor
Common complaints
- Inconsistent communication regarding test results (e.g., waiting through the weekend)
- Reports of feeling rushed during appointments
- Perception of being treated as a number due to clinic growth
- Concerns about the clinic being overwhelmed/busy
- Occasional unprofessional behavior among office staff
In patients' words
"The entire staff there are some of the kindest people I have ever met. Going through infertility struggles is already an extremely stressful and anxiety-ridden situation, but the warmth and optimism that Dr. DiPaola and the rest of the staff exude is so comforting..."
— OVU.com Review"I feel as though I was brushed off because of my weight, and because I wasn't an IVF patient at the time. Everything constantly felt rushed and little testing was done before treatment."
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