Allergy & Immunology - Buffalo Medical Group
Allergy & Immunology • Buffalo, NY
Ratings by platform
- BirdEye (Google/Foursquare): 4.8 out of 5 stars (2,877 reviews (aggregate))
- BirdEye (Facebook/Foursquare): 3.7 out of 5 stars (364 reviews (aggregate))
- Vitals (for Dr. Andrew Green): 4.4 out of 5 stars (8 ratings)
What patients say
Patients praise
- many patients express satisfaction with the medical expertise of doctors and nurse practitioners
- favorable ratings for individual clinical care, including specific praise for long-term patient-provider relationships
- convenience of having a multi-specialty group practice
Common complaints
- difficulty reaching staff by phone and excessive hold times
- reports of rude or unprofessional behavior from reception and administrative staff
- billing and insurance communication issues, including unexpected charges
- concerns regarding administrative processes and appointment scheduling failures
- isolated reports of perceived dismissive care by specific providers
In patients' words
"I have been a patient of Dr. Green's for almost 20 years. He has been excellent in treating my brittle asthma and various environmental allergies. I would strongly recommend him!"
— Vitals review for Dr. Andrew Green"I hate the convenience of Buffalo Medical Group. I hate that they will not let me switch and never call me."
— Better Business Bureau complaint"Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."
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