Brownsville Women's Health - Su Clinica
Women’s Health • Brownsville, TX
Ratings by platform
- ZipAppointments: 3.0/5 (61)
- ChamberOfCommerce: Not specified (48)
- WebMD: Not specified (1 review) (1)
- Facebook: 90% recommend (58)
What patients say
Patients praise
- Some patients appreciate the quality of medical care provided
- Positive experiences reported with specific pediatricians or dental staff
- Recognition as a Patient Centered Medical Home (PCMH)
Common complaints
- Difficulty reaching staff via phone
- Poor customer service experiences
- Long wait times or slow service
- Unprofessional behavior from some staff members
- Issues with referral processes
- Patients feeling dismissed or denied service
In patients' words
"Do you guys answer phone anymore or call back patients ??! What happened yo your customer service ?? Your taking care of patients went from high to lowest poor service !! Who is running this place ??"
— WebMD"I have been going to Su Clinica since a kid...but this bad rating is going out to the Referral Department..my Dr...which is excellent gave me a referral ..been leaving them messages..left a voice mail to the floor directory complaining...and no one has the decency to call me"
— TrustBurn"I took my child to the dentist the hygienist was so unprofessional she was probably upset it was the end of the day she was rushing throwing things around she threw the toothbrush she had used for my son then expected for me to take it"
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